Return and Refund Policy for HiLaptop.in
At HiLaptop.in, we strive to provide our customers with high-quality electronics, including laptops, desktops, mobile phones, and other gadgets. Your satisfaction is our priority, and we want to ensure a seamless shopping experience. Please read our return and refund policy carefully:
Return Policy:
We accept returns within 10 days from the date of delivery. If you are not satisfied with your purchase, you may return the product(s) for a refund or replacement. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Refund Process:
Once we receive your return, our team will inspect the item(s) to ensure they meet our return policy criteria. After approval, we will initiate a refund to your original payment method. Please allow 2 business days for the refund to be processed.
Order Handling Time:
We are committed to swift order processing. Your order will be handled within 1 to 2 business days from the date of purchase. This includes order verification, quality checking, packaging, and dispatch.
Transit Time:
Our estimated transit time is 2 to 3 business days, from Monday to Sunday. This duration may vary based on your location and shipping method selected during checkout. We work diligently with our shipping partners to ensure timely and secure delivery.
Damaged or Defective Items:
If you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving your order. We will guide you through the return process and arrange for a replacement or refund.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
Contact Us:
If you have any questions or concerns about our return and refund policy, please contact our customer service team at support@hilaptop.in.
Hi LAPTOP
Spencer Plaza Mall, f-133, Anna Salai, Chennai, Tamil Nadu 600002
Email: support@hilaptop.in